Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing and using Ontario Luxury Hotels website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Age Requirements

3. Service Description

Ontario Luxury Hotels provides hotel booking and accommodation services for luxury hotels across Ontario, Canada. Our services include:

• Hotel reservations and bookings
• Travel planning assistance
• Customer support and concierge services
• Special offers and promotions
• Travel information and recommendations

4. Booking and Reservations

4.1 Reservation Process

• All bookings are subject to availability
• Reservations must be confirmed with valid payment information
• Booking confirmations will be sent via email
• Prices are subject to change until booking is confirmed

4.2 Payment Terms

• Payment is required at the time of booking or as specified
• We accept major credit cards and secure payment methods
• All prices are in Canadian Dollars (CAD) unless otherwise stated
• Additional taxes and fees may apply

4.3 Cancellation Policy

• Cancellation policies vary by hotel and rate type
• Some bookings may be non-refundable
• Cancellation fees may apply
• Please review specific cancellation terms before booking

5. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Use our services in compliance with applicable laws
• Respect hotel policies and property rules
• Not engage in fraudulent or deceptive practices

6. Prohibited Activities

You agree not to:

• Use our services for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Submit false or misleading information
• Resell or redistribute our services without permission
• Harass or abuse our staff or other users

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Ontario Luxury Hotels and is protected by copyright laws.

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Limitation of Liability

Ontario Luxury Hotels shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of our services.

10. Indemnification

You agree to indemnify and hold harmless Ontario Luxury Hotels from any claims, damages, or expenses arising from your use of our services or violation of these terms.

11. Dispute Resolution

Any disputes arising from these terms or your use of our services shall be resolved through:

1. Direct communication with our customer service team
2. Mediation if direct resolution is not possible
3. Legal proceedings in the courts of Ontario, Canada

12. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or technical failures.

13. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.

14. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

15. Governing Law

These terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Email: legal@ontarioluxuryhotels.com
• Phone: +1 (416) 555-0123
• Address: 33 Russell St, Toronto, ON M5S 3M1, Canada